Getting Started
How to Get Started
Book online through our secure scheduler, or send a confidential inquiry. We confirm licensure, telehealth fit, and answer your questions before your first visit.
- 1
Book online or send an inquiry
Use our online scheduler to request an appointment, or submit the contact form / call the practice. Share your concern and state of residence. This is not for medical emergencies — call 911 or 988 if you are in crisis.
- 2
Practice confirms fit
Our team confirms licensing (NY, CA, or FL), discusses your concerns, and outlines next steps. Booking or submitting a form does not guarantee an appointment or specific outcomes.
- 3
Complete intake materials
If moving forward, you will receive secure intake forms covering health and psychiatric history before your first telehealth visit.
- 4
Attend your telehealth evaluation
Meet with Astrude Charles, PMHNP-BC, via HIPAA-compliant video. All care is telehealth only — no in-office visits.
Ready to take the first step? Book online or submit a confidential inquiry and our team will follow up.