When you're ready
You don't have to figure this out alone
Request a consultation
For non-emergency inquiries only. Must be in NY, CA, FL for care.
Where we provide care
Licensed telehealth service states
Astrude Charles, PMHNP-BC is licensed to provide psychiatric telehealth in these states. Our registered office is in Albany, NY — every visit is by secure video.
NY
New York
Online psychiatric care
CA
California
Online psychiatric care
FL
Florida
Online psychiatric care
Not in NY, CA, or FL? See our licensing details or call (844) 660-4738 to ask about options.
Where we're based
Albany, NY — care wherever you are
Our registered office is in Albany. Every appointment is by secure video — so you get expert psychiatric support without traveling to a clinic.
Mindful Healing Mental Health Services
418 BroadwaySte RAlbany, NY 12207(844) 660-4738 · info@mindfulhealingmentalservices.comStill deciding?
Questions holding you back?
It's normal to hesitate. Here are honest answers about reaching out, privacy, timing, and what your first step actually looks like.
Ready to talk? Call (844) 660-4738
Call, email, or use the form on this page — whatever feels most comfortable. We respond within one to two business days, answer your questions, and help you understand whether we're the right fit. No referral needed. Care is available by telehealth in NY, CA, FL.
You share a few details. We follow up with clear next steps — often checking insurance or self-pay, sending intake forms, and scheduling your first private video visit with Astrude Charles, PMHNP-BC. No pressure, no judgment — just a straightforward path forward.
Yes. Your inquiry is handled privately, and all clinical care takes place through secure telehealth platforms built for healthcare privacy. You can be honest about what you're going through without worrying about being rushed or dismissed.
Most people hear back within one to two business days. Same-week consultations are sometimes available. The sooner you reach out, the sooner we can tell you what's possible — including timing and whether telehealth psychiatry is a good match for your needs.
No office visit is required — ever. Every session is by secure video from wherever you feel safe and private. Our registered address is in Albany, NY; patients join from home across NY, CA, FL where we're licensed.
Absolutely. Choose “Insurance / fees question” on the form or call us. We'll verify benefits when possible before your first visit so you know what to expect — because uncertainty about cost shouldn't keep you from getting help.