Notice of Privacy Practices

This Notice of Privacy Practices describes how Mindful Healing Mental Health Services may use and disclose your Protected Health Information (PHI) and your rights regarding that information. We are required by the Health Insurance Portability and Accountability Act (HIPAA) to maintain the privacy of PHI and to provide you with this notice.

PHI includes information about your health condition, treatment, medications, and payment for health care services that can identify you.

Treatment: We use PHI to provide, coordinate, or manage your psychiatric care — including telehealth visits, medication management, and communication with other providers when you authorize it.

Payment: We may use and disclose PHI to bill and collect payment from you, your insurer, or other payers.

Health care operations: We may use PHI for quality improvement, training, licensing, and other lawful practice operations.

Appointment reminders and care coordination: We may contact you about appointments, follow-up, or refill requests using phone, email, or secure messaging as permitted.

As required by law (for example, public health reporting, abuse reporting, or court orders).

To avert a serious threat to health or safety when permitted by law.

For workers' compensation or similar programs as authorized.

With your written authorization for purposes not described in this notice (for example, releasing records to a third party you designate).

Right to access: You may request copies of your health records, subject to limited exceptions.

Right to amend: You may request corrections to PHI you believe is inaccurate or incomplete.

Right to an accounting of disclosures: You may request a list of certain disclosures we have made.

Right to request restrictions: You may ask us to limit how we use or disclose PHI. We are not required to agree except in limited circumstances.

Right to confidential communications: You may request that we contact you at an alternative address or phone number.

Right to a paper copy of this notice: You may request a copy at any time.

Right to complain: You may file a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.

We are required by law to maintain the privacy and security of PHI, provide this notice, and follow the terms of the notice currently in effect.

We reserve the right to change this notice. Any revised notice will apply to all PHI we maintain. We will post the current notice on our website and provide copies upon request.

Privacy inquiries: info@mindfulhealingmentalservices.com

Phone: +1 (347) 506-3881

Mailing address: 418 Broadway, Ste R, Albany, NY 12207

To exercise your rights or ask questions about this notice, contact us using the information above.